Etilize Incorporated
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500 Plus Web site product content Powered by Etilize
     
Add Ons
  Detailed Attributes
  Options & Accessories
  Upsell / Cross Sell
  Rich Content

Catalog
  Information Technology
  Consumer Electronics
  Office Supplies
  Outdoor Products
  Data Capture
  Custom Content

 
Plus
Overview Features Value Proposition
Customer Requirements Support    
         

   
  - Overview
SpeX Plus is our flagship product content subscription service that aggregates product information from thousands of IT & CE manufacturers. The information is then delivered in standardized, normalized, structured format.

SpeX Plus is an advanced product that provides detailed product information suitable for complex e-commerce websites.
Included in the subscription are the following features:
Product Marketing Copy
Product Description
Product Part Number
Normalized Manufacturer Name
Unique Product ID
Thumbnail Image of 160 x 160
Large Image of 300 x 300
Dynamic Image Resizing
Normalized Category Information
UPC / UNSPSC
Popular Product Attributes
Search Keywords
Parametric Search Support
Side by Side Comparison Support
Downloadable via Flat File
Flexible subscription with NO long term contract
SpeX Plus is updated daily and downloadable into any database which supports .csv imports. Also included in our subscription is unlimited support via e-mail as well as a dedicated account manager to help our customers with additional modules and services.
 
   
  - Features
The following outlines the specific feature and benefits to our SpeX Plus customers. It is important to note that we aggregate products from manufacturers rather than create it. Therefore, if the manufacturer has not produced an element described here, we also would not have it in our catalog.   
 
Coverage   Product Marketing Copy
Our database contains approximately 850,000 products in consumer electronics (CE) and information technology (IT). We cover all categories such as cables, printers, computers, HDTV’s, networking, MP3, monitors, storage and hundreds more. We add approximately 6,000 products per month from North America alone into our repository. We have content for over 1,900 manufacturers in IT and CE. We have a large staff that both maintains and grows this database daily so our customers don’t have to.   Product Marketing Copy is extracted from the manufacturer’s website. Etilize does not modify the content but rather captures this information and associated it with the product. All HTML is removed and the text is normalized so that it can be displayed on your website without pre-existing formatting.
     
Product Description   Normalized Product Manufacturer
Our Product Descriptions have been normalized across the entire database. All Product Descriptions contain the manufacturer name and the short text describing the product. This is beneficial for many e-tailers since each distribution partner does this in a unique way. Etilize normalizes this for our customers so that the user experience is consistent and useful.   SpeX Plus customers receive the benefit of normalized vendor information. Many distributors have differing names for major manufacturers. For example, Sony can be called Sony Vaio, Sony Laptops, Sony Inc., Sony Storage Drives etc. We map all of this information to a consumer friendly version and simply call the manufacturer Sony. We do this for all manufacturers at Ingram Micro and Tech Data.
     
Unique Product ID   Thumbnail and Large Image
Etilize provides a unique id for every product in our catalog. This is needed when our customers reference the content necessary for a particular product.   We provide both a 160×160 and 300×300 image for products. We only provide the manufacture’s image and therefore, if the manufacturer does not have this information available to us, we do not create this content. All images are in a .jpg format and can be dynamically sized to suit any specific implementation.
     
Category Information   UPC/UNSPSC
As a part of our basic subscription, we provide our entire catalog tree, also referred to as  taxonomy. For example, a product that we carry like a Tablet PC would category structure like this: Information Technology -> Computer Systems -> Mobile Computers -> Tablet PCs. This categorization structure format is provided on every product in our database.   We provide both the UPC and UNSPSC for products in our catalog. It is important to note that we only do this when the manufacturer has supplied this information. Many manufacturers do not use these codes and therefore we would not be able to provide them.
     
Popular Product Attributes   Search Keywords
SpeX  Plus customers receive most popular product attributes of a product. For example, hard drive includes attributes such as storage, rotational speed, data transfer rate, interfaces, form factor, dimensions, weight and standard warranty. Attributes vary by category and are product dependent.   A key aspect of effective site search is having appropriate keywords. This field is maintained by us to allow your customers to quickly and easily find products on your site. This reduces your overall index to the most important terms in order to both speed up your search and provide only the most relevant results
     
Parametric Search Support   Side by Side Comparison Support
When an e-commerce site has thousands of products to choose from, it is imperative that they are quickly able to pinpoint the product they are looking for. Our standardization of data transforms all varieties supplied by manufacturer into similar attributes which can be searched on. For example, with parametric search, customers can visually locate all Lenovo Notebooks which have a screen size greater than 15 inches and at least 1GB or RAM. Without having data normalized, this would not be possible with just basic text descriptions of a product.   Let your customers line up similar products and do comparison shopping on your site. This is useful when customers have narrowed their choice down to 3 or 4 competing products. At that time, they are looking for very specific features which make one product better than another. By having data stored and normalized in a database, this feature becomes very simple to implement on any e-commerce website.
     
Detailed Product Attributes   Options & Accessories
One of the add-on modules we sell exclusively for SpeX Plus customers is Detailed Product Attributes. This takes the product description to the next level. Our customers can chose from up to 80 attributes on a single SKU for display (attribute count varies by category). For example, a hard drive will have information like seek time, latency, buffer size, shock tolerance, operating temperature,  sound emission, dimensions and detailed warranty information. Now any website can have world class information just like the best in class resellers.   Another additional module that can be purchased exclusively by SpeX Plus subscribers is options and accessories. We maintain a vast database which stores all of the manufacturer options of a given SKU. If a customer selects a laptop, they have the ability to see the manufacturer specific products that go with that item. This would include products like the battery, power supply, memory, rom-drives, docking stations and cases.
     
Upsell / Cross Sell   Importer Utility
Our add-on of Upsell / Cross sells helps retailers promote popular similar products or provide alternatives for out of stock products. We use advanced logic, rules and a compatibility driven engine which provides a best match list for our customers to implement with ease.   SpeX Plus customers receive a utility which will both create the database schema and populate the associated tables. This content importer, also known as inQuire Importer, is a utility written using the Java programming language. We maintain this utility so our customers do not have to.
     
Downloadable Daily   No Long Term Contract
Our entire catalog is available via FTP every day. We update our products daily and post updates to our catalog 3 times per week. Therefore, you will always have the latest information at your fingertips. This is important for new product launches so that you have the latest product information available in order for you to sell more products.    Our contract is for one year only. There is nothing binding you to continue a subscription. We understand that things change and no one wants to be locked into a multi year agreement which could cost thousands to get out of.
 
   
  - Value Proposition
Geoffrey Moore’s value proposition should answer the questions: “Why should I buy this product or service?” as well as “Why should I do anything at all”.

For e-tailers, who need excellent product information in IT/CE, the SpeX Plus product is a service that will increase sales, reduce costs and encourage customers to use their site more often.

Unlike other solutions on the market or doing it yourself, our service automates this process at a lower cost, provides wider coverage and has the largest distribution partner network.

E-tailers are in the business of selling product. Good product content is a requirement of a successful e-commerce site. However, it takes dedicated time and effort for this to happen. For all of the time you would spend extracting information from a manufacturer, what else could you do with that time?

SpeX Plus contains over 500,000 SKUs.  Our research proves that in is simply not logical for an e-tailer to spend any internal effort on this due to the opportunity cost. Think of it this way; if you hired just one FTE and paid $10/hr., how long would it take that person to create just 1 SKU? Now multiply that number by the number of products in your catalog. Do the math, you will see the value!  We do nothing but focus on content aggregation so you don’t have to.

SpeX Plus customers have the ability to extend functionality by adding modules such as extended specifications, options & accessories and cross sell / up sell.

Our extraction process standardizes and normalizes product information so that the user experience is improved. By giving your customers better data, they are likely to purchase more and keep your site book marked due to a better experience.
 
 
- Customer Requirements
The content provided in SpeX Plus uses 24 tables to store associated data. Product content is exported to you in the form of a zipped file containing a number of XML files. Using our inQuire importer utility; these files must be imported into a SQL database. Once imported, the data is available through standard SQL calls and allowing the data to flow into existing applications.
Installation Process Flow:
  1. Extraction of the inQuire Importer’s zip file
  2. Creation of the inQuire database schema
  3. Configuration of the inQuire Importer
  4. Download of the content file
  5. Import of the content file into the inQuire database
We currently support the following database engines:

MSSQL
Hypersonic
Oracle
MySQL
Postgres

The data should be treated as read only since each new import will overwrite the existing data. However, additional tables can be added at anytime to allow for customization.
 
   
  - Support
SpeX Plus customers receive the same support as all of our clients. This means response times of less than 3 hours and typical problem resolution within 24 hours.

There is no company that can offer zero defect or error free product or service in the content business. However, building an organization that has the tools, resources and processes in place to minimize the impact of any unforeseen errors is critical to customers. Some may not consider the impact of poor support on the morale of their internal and external customers but the cost to the organization can be significant.

Please direct all technical support requests to integrate@etilize.com
For any content related issues please send requests to support@etilize.com